While the app was down, less serious problems hit other services across the net, including sister platforms Instagram and Facebook Messenger. The company did not disclose the reason for the outage. We have fixed the issue and apologise for any inconvenience,” a spokesperson for WhatsApp parent company, Meta Platforms, said. Emails and navigation were also inaccessible for hours, including in India.“We know people had trouble sending messages on WhatsApp today. Any search query returned a '502' error, typically designated for an issue for a user network to connect with a platform's server.
Whatsapp down reason update#
On August 8, an erroneous internal software update caused Google's Search, Maps, Gmail and Images - among the most used services around the world - to stop working. The WhatsApp outage is also the latest among multiple outages of global platforms such as Facebook, Google and content delivery network (CDN) provider, Cloudflare. On July 21, Microsoft’s Teams app faced a major outage with more than 4,000 users saying that they were unable to access or leverage any features on the app. Same week, Alphabet’s Google services faced a brief outage, affecting at least 1,338 servers globally across more than 40 countries including India. On August 10, micro-blogging site Twitter was down for a brief period, affecting nearly 40,000 users worldwide, even though the social media platform said that they have “fixed the issue”. In India too, users started complaining about the issues around 10 am.Īs per Down Detector, 43% of users have reported issues with the app, 40% relating to the newsfeed and 16% relating to the website in general. On August 24 this year, Facebook reported issues with their feed and it hit celebrities, like Tom Cruise, Rihanna, Sachin Tendulkar, Gordon Ramsay, Deepika Padukone, Lady Gaga, Nirvana, and The Beatles and others' Facebook walls with random messages and memes from their fans.
Whatsapp down reason download#
According to Down Detector, 40% users were unable to download the app, 30 per cent had trouble in sending messages and 22% had problems with the web version.Īs such, tech glitches and outages (often called downtime) are becoming a regular phenomenon, which can have a significant impact on the reputation and bottom line.
Again, on OctoWhatsApp, (along with Instagram and Facebook) faced an outage in several parts for the world, including India.
Down Detector said it had received close to 4,000 reports from India, the United Kingdom, France, Singapore, Malaysia, and 106 other countries. On January 19, 2020, the social messaging service faced a major outage in several parts of the world, including India. This is not the first time WhatsApp has suffered outages in India either. A larger impact was noted by Mumbai-based Sanjay Das, senior claims manager at Max Life Insurance, who noted that the outage caused the day's work schedule to get delayed - and even postponed to the next day. Kolkata-based baker, Pooja Kaur, ended up having to call users manually to procure client locations for orders. The platform went down at around 12:30pm IST on October 25, with the number crossing 30,000 by by 1PM, according to DownDetector, a website that tracks such outages on tech platforms. While WhatsApp is yet to reveal the reason, users who have started increasingly relying on the platform for their ventures faced the heat. According to industry experts, such conditions could be increasingly common as small ventures grow increasingly reliant on platforms to distribute their services.
While Meta acknowledged the incident, the company did not offer an explanation for the downtime. On Tuesday, popular Meta-owned messaging service, WhatsApp, went out of service for one hour - sending small businesses that are increasingly reliant on the platform into a limbo.
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